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Printek Service Contracts HEADING_TITLE
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Service contracts offer a way to optimize the performance of essential equipment while controlling cost. We have several options available for service on your Printek printer. Please click here for more detailed information about our service contract offerings.

Do service contracts make sense? Click here to find the answer...

To purchase a contract or if you have any further questions, please contact your Printek Service Specialist at 888-211-9449 or service@printekdirect.com.

PEP I - 24-Hour Replacement Service Program
  • 24 Hour Guarantee - A replacement Printek printer will arrive at your site the next business day.
  • Simplicity - With only one telephone call, you get dedicated technical support and assistance without costly delay, expense, or inconvenience.
  PEP II - 48-Hour Factory Turnaround Program
 
  • 48 Hour Guarantee - Your Printek printer will be repaired and shipped back to you within 48 hours after its arrival at the factory.
  • Offers the same access to technical support and the same one-call simplicity as PEP I.
  PEP III - On-Site Service Program
 
  • On-Site guaranteed by next business day.
  • Includes all parts, labor, and travel charges and an annual preventative maintenance cleaning.

 

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