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Printek Repair Options HEADING_TITLE

Printek offers both one-time factory service and express replacement service contracts to meet our customers' needs.

Service contracts are intended for printers that are currently in good operating condition, and offer a way to optimize the performance of essential equipment while controlling cost. For more detailed information on express service contracts, please click here.

Do service contracts make sense? Click here to find the answer...

For units not covered by a service contract, two options are available for service repair at the factory:

  1. Flat Rate Repair: Your Printek printer will be repaired and adjusted to factory specifications. Note: Replacement of a defective printhead is not covered under the standard flat rate price. Includes a 30-day warranty on parts and labor.

  2. Refurbished Repair: Your Printek printer will be repaired and updated both electrically and mechanically. Preventative maintenance will also be performed on major subassemblies such as the ribbon drive, timing belt, head gapping, paper stepper, and for certain models, the shuttle area. Printhead replacement is also included, provided it meets established criteria. Includes a 90-day warranty on parts and labor.

For more information or pricing on service repair, please contact your Printek Service Specialist at 888-211-9449 or


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01.FieldPro 4" Receipt Paper Roll Std Grd, 36 pk
02.FieldPro 4" Receipt Paper Roll Prem Grd, 36 pk
03.FieldPro/MtP Series In-Vehicle Adapter
04.FieldPro Serial Cable - RJ45 to DB9
05.FieldPro Battery, Single
06.FieldPro RT43 Bluetooth-Remanufactured
07.FieldPro/MtP Series AC Adapter
08.MtP400 Series Receipt Paper Roll, 36 pk
09.FieldPro 3" Receipt Paper Roll Prem Grd, 36 pk
10.MtP Series Battery, Single

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