Orders received by 2:00 PM (Eastern Time Zone) for items that are in stock are typically
shipped the same day. You will be contacted if an item is not in stock or cannot be
shipped by the next business day.
Printek charges actual freight charges. We do not add any additional fees.
State Sales Tax
We are required to charge tax on your shipment when shipping to Michigan and
Illinois unless you are tax exempt (a copy of your tax exempt certificate will
be required). At this time we are not required to charge sales tax in any other
We may restock some items for a fee of 15% if you contact us within 10 days of
receiving your order. However, items such as printstands, sound enclosures, and
consumables cannot be restocked.
You must get pre-approval from a Printek representative for each item to be returned. Please
contact us at firstname.lastname@example.org
to obtain a Return Authorization number. Items shipped to us without a valid Return
Authorization number will be refused and returned to the shipper, at their expense.